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Authors

    Abstract

    The magazine examines customer service and patient experience from different perspectives. Content includes:

    • An editorial from the MDDS President, Dr. Susan Kutis, on pillars for a successful dental career
    • A reflection from MDDS Co-Editor. Dr. Allen Vean, examining the basics of customer service
    • A feature from Dr. Amanda Jozsa, focusing on nine steps to improving patient experience
    • An update on non-compete agreements in Colorado
    • An article with practical cybersecurity tips to protect yourself, your patient and the dental practice
    • An article on ADA Commons - what it is and how it benefits member dentists

    Included in

    Dentistry Commons

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