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Authors

Abstract

The magazine examines customer service and patient experience from different perspectives. Content includes:

  • An editorial from the MDDS President, Dr. Susan Kutis, on pillars for a successful dental career
  • A reflection from MDDS Co-Editor. Dr. Allen Vean, examining the basics of customer service
  • A feature from Dr. Amanda Jozsa, focusing on nine steps to improving patient experience
  • An update on non-compete agreements in Colorado
  • An article with practical cybersecurity tips to protect yourself, your patient and the dental practice
  • An article on ADA Commons - what it is and how it benefits member dentists

Included in

Dentistry Commons

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