Staff Matters: Is Our Dental Practice's Culture as Strong as We Think It Is?

Authors

• Jodi Schafer SPHR, SHRM-SCP, HRM ServicesFollow

Abstract

This article explores how workplace culture influences employee retention, team morale, and patient experience in dental practices. The author discusses indicators of healthy and unhealthy workplace cultures, leadership behaviors that shape organizational climate, and practical strategies for gathering employee feedback, improving communication, and reinforcing accountability. Small, consistent actions are presented as effective tools for building a positive work environment.

Recommended Citation

Schafer, Jodi SPHR, SHRM-SCP (2026) "Staff Matters: Is Our Dental Practice's Culture as Strong as We Think It Is?," The Journal of the Michigan Dental Association: Vol. 108: No. 8, Article 5.
Available at: https://commons.ada.org/journalmichigandentalassociation/vol108/iss8/5