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Abstract

This Q&A advises dentists to personally handle and fully comprehend all provisions of the credentialing process when participating with dental benefit companies, as it carries significant consequences. The Michigan Dental Association (MDA) offers resources such as a "Guide to Dental Benefit Contracts" and directs members to the ADA's CAQH-powered credentialing service, which streamlines the process of sharing credentials with multiple plans. Furthermore, MDA-endorsed PPO Negotiation Solutions provides an online guide outlining eight common pitfalls to avoid during the PPO credentialing application, including inaccurate submissions and neglecting updates, which can lead to costly delays and financial losses.

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