Abstract
This article underscores the importance of Key Performance Indicators (KPIs) for data-driven success in modern dental practices. For new practice owners, essential KPIs include production, collections, and overhead ratio to ensure financial stability and operational efficiency. Patient flow metrics, such as new patient numbers and retention rates, are vital for growth. For both owners and associates, case acceptance rate reflects treatment plan conversion, and chair time utilization measures clinical efficiency. Other critical KPIs encompass hygiene production, patient satisfaction scores, online reviews, and accounts receivable aging. Associates can also track personal production and referral patterns for career development.
Recommended Citation
Patel, Amrita DDS
(2025)
"The New Professional: Tracking Success: Essential KPIs for Owners and Associates,"
The Journal of the Michigan Dental Association: Vol. 107:
No.
8, Article 7.
Available at:
https://commons.ada.org/journalmichigandentalassociation/vol107/iss8/7
Submit Article
