Abstract
This month, the MDA Editor discusses a presentation from the summer board meeting that resulted in nostalgic recollection of the '90s hit "Whoomp! (There It Is)" and the evolution of her career from a dental student to managing a large practice. The article introduces the WOOP (Wish, Outcome, Obstacle, Plan) method, a problem-solving tool used to address challenges in patient scheduling due to a shortage of hygienists. By applying WOOP, the practice aims to prioritize reliable patients and manage appointments more effectively, ultimately reducing stress and improving workflow.
Recommended Citation
Dziurgot, Michelle C. DDS
(2024)
"A Problem-Solving Tool You Can Use,"
The Journal of the Michigan Dental Association: Vol. 106:
No.
9, Article 6.
Available at:
https://commons.ada.org/journalmichigandentalassociation/vol106/iss9/6
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