Abstract
The RACI Matrix, crucial in office management, delegates tasks efficiently: Responsible individuals, like lead assistants, handle specific duties; Accountable, typically the manager, ensures smooth operations; Consulted, such as patients, provide input; Informed parties, like lab technicians, contribute expertise. By adhering to RACI, dental offices optimize workflow, enhance patient care, and address challenges effectively, ensuring a harmonious and efficient practice.
Recommended Citation
Dziurgot, Michelle C. DDS
(2024)
"The RACI Matrix and Its Use in the Office,"
The Journal of the Michigan Dental Association: Vol. 106:
No.
5, Article 2.
Available at:
https://commons.ada.org/journalmichigandentalassociation/vol106/iss5/2
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