Abstract
This article outlines a ten-step system designed to enhance patient experience in the dental practice. The author emphasizes the importance of exceptional customer service, team collaboration and attention to detail in all steps of the patient journey. By focusing on the steps outlined the author believes dental practices can foster patient loyalty, reduce marketing costs, boost team morale and lead to practice growth and success.
Recommended Citation
Jozsa, Amanda DDS
(2024)
"The Patient Experience: A Roadmap to Success,"
Metro Denver Dental Society Articulator Magazine: Vol. 30:
Iss.
3, Article 4.
Available at:
https://commons.ada.org/mddsarticulator/vol30/iss3/4
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