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Virginia Dental Journal

Abstract

This document summarizes episodes of "The Fulcrum Podcast," focusing on dental malpractice, marketing strategies, and the evolution of Medicaid dental services in Virginia.

  • Episode 10 features Dr. Al Rizkalla discussing dental malpractice, emphasizing informed consent, documentation, patient communication, and the importance of ethical care. He highlights common claims against dentists and the value of hiring trained staff and utilizing malpractice insurance resources for risk management.

  • Episode 12 includes marketing experts Keith Washington and Shannon Perry from ProSites, who discuss enhancing dental practice marketing without overburdening teams. Key topics include the evolution of dental marketing, branding, digital marketing strategies, and the benefits of partnering with industry experts for optimized marketing efforts.

  • Episode 14 features Dr. Zachary Hairston and Justin Gist discussing the 20-year evolution of Virginia's Medicaid dental services, highlighting the expansion from pediatric care to include pregnant members and adult benefits. They address challenges faced by providers, initiatives for improvement, and the role of the Dental Advisory Committee in advocating for the program's success.

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