"WHAT WE LEARNED: KEY TAKEAWAYS FROM DELTA DENTAL AND VDA DISCUSSIONS" by Chris Pyle
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Virginia Dental Journal

Abstract

Delta Dental of Virginia collaborated with the Virginia Dental Association to address dentist grievances, leading to policy updates, improved processes, and enhanced support tools. Key changes include extended predetermination validity, revised claims rules, and better coverage for specific treatments. Feedback from dentists continues to shape improvements, supported by the VDA's Dental Insurance Grievance Tracker.

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