DO ORTHODONTISTS AND PATIENTS PREFER DIFFERENT LINGUISTIC RESOURCES TO OVERCOME LANGUAGE BARRIERS IN THE CLINICAL SETTING?

Authors

Phuong Tran DDS, Virginia Commonwealth UniversityFollow
Bhavna Shroff DDS, M.Dent.Sc, Virginia Commonwealth UniversityFollow
Caroline K. Carrico Ph.D, Virginia Commonwealth UniversityFollow
Steven J. Lindauer DMD, Virginia Commonwealth UniversityFollow

Abstract

Introduction: This study examines communication methods used by patients and clinicians to overcome language barriers in dental settings, aiming to determine the most preferred and beneficial resource.

Methods: Surveys were distributed to a randomized sample of orthodontists in the American Association of Orthodontists (AAO) and Spanish-speaking limited English proficient (LEP) patients in Central Virginia. Questions assessed linguistic resources and their impact on visit perception, decision-making, doctor patient relationships, compliance, and satisfaction.

Results: Among 31 providers and 64 patients, bilingual staff members and friends/family members were the most utilized resources. However, both groups selected bilingual staff as the most preferred resource (patients: 59%, providers: 61%).

Conclusions: Both patients and clinicians favor bilingual staff members as a resource for overcoming language barriers, but further research is needed to optimize patient care.

Recommended Citation

Tran, Phuong DDS; Shroff, Bhavna DDS, M.Dent.Sc; Carrico, Caroline K. Ph.D; and Lindauer, Steven J. DMD (2025) "DO ORTHODONTISTS AND PATIENTS PREFER DIFFERENT LINGUISTIC RESOURCES TO OVERCOME LANGUAGE BARRIERS IN THE CLINICAL SETTING?," Virginia Dental Journal: Vol. 102: No. 3, Article 10.
Available at: https://commons.ada.org/vadentaljournal/vol102/iss3/10