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Keywords

mandatory COVID-19 testing policies, aerosol generating procedures, dental appointment no-show rate

Abstract

Purpose: To determine the impact of a mandatory COVID-19 testing policy on visit no- show rates. Methods: We conducted a retrospective chart review at Bellevue Hospital’s Pediatric Dental Clinic, comparing no-show rates and dental work completed before and during this policy. Results: We assessed a total of 812 scheduled appointments. After the policy, we found no statistical difference between no-show rates, more quadrants of dental work completed per visit (P<0.001), and shorter interval times between appointments (P<0.001). Conclusion: The policy did not increase visit no-show rates. We also found more treatment completed in a shorter timeframe.

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