This column addresses the challenge of resolving conflicts between employees with clashing personalities and behaviors. It emphasizes the importance of raising awareness, clarifying behavior expectations, and outlining consequences for inappropriate conduct. If conflicts persist despite efforts to address them, termination may become necessary to preserve a healthy workplace environment.
Schafer, Jodi SPHR, SHRM-SCP
"Staff Matters: When Employee Behaviors Create a Toxic Work Culture,"
The Journal of the Michigan Dental Association: Vol. 105:
2, Article 6.
Available at: https://commons.ada.org/journalmichigandentalassociation/vol105/iss2/6